Here are the answers to most of the questions you might have before booking or staying with us.
If there is something missing please feel free to e-mail us on [email protected] or just hit the WhatsApp button at the bottom right of the page.

Arrival and Check-in/out

Our building is located in the heart of the historic center and it’s easily accessible by car or public transportation. Find extensive information about getting here on our LOCATION page.

The regular check-in time is at 3pm and check-out time at 11am. Based on the departure time of the previous guest it’s common to be able to offer you an early check-in. Same way with your check-out. If next guests arrive relatively late we can extend your departure up to 1 or 2pm. None of these have an extra charge for you.

We’ll be in touch before your arrival and during your stay to clarify the availability.

When you book with us we’ll contact you via e-mail providing with a link to an online form, asking for more information about your arrival and departure. In this form for you’ll be able to select from two different types of check-in

  • SELF check-in (free of charge) We’ll provide you with simple but extensive instructions on how to reach the apartment and use your entrance codes to enter it. It’s working seamlessly the past 5 years of our operation and is selected by the majority of our guests! 95%
  • HOST check-in (Costs €40,-) One of us will meet you at your apartment. We’ll help you enter, explain how things work, answer all your questions and give you valuable advice about the city and your trip.
Check-out is as simple as “take your personal belongings and have a safe travel!”
Leave your key back in the lockbox (if you had a SELF check-in or leave it on your kitchen’s table if you had a HOST check-in)
We kindly ask to wash your dishes before departure and if you feel comfortable take your trash to the big bin at the basement of the building.

Yes. You may store your luggage for free at the designated spot on the 1st floor of the building (above ground).

You may come back any time using your main entrance code and pick them up!

We do! We will arrange any kind of private transportation for you with one of our trusted drivers.

When you book with us we’ll contact you via e-mail providing with a link to an online form, asking for more information about your arrival and departure. In this for you’ll be able to request an arrival pick-up or an departure drop-off.

During your stay you may also request any kind of transportation you need.

In general, we strongly suggest to let us arrange your transportation instead of picking taxis on the street. Unfortunately we have had several complaints from visitors that picked a random taxi (charged much more than usual, not driving directly to destination or even not reaching destination).

Alternatively you may use the App “Free Now” that is like Uber but with taxis. That also works well.

During your stay

One of us (Vassilis and Andreas) runs the front desk remotely, every day from 10am to 10pm local time. You can call us at +30 2103238438, email us at [email protected] or message us directly on WhatsApp by following this link https://wa.me/message/R4HQC5PJIJOID1

We can always meet you at your apartment upon request. Also, many times, you’ll see as around the building doing other things like maintenance or gardening.

We are very responsive and we’ll go above and beyond to make you feel safe and comfortable during your stay with us.

No. We provide all that.
All sleeping arrangements (beds, sofabeds, extra single beds, baby cots) are prepared with crispy clean white linen (100% cotton) and we’ll provide you with 2 towels per person. A small one and a big one.

We have in-house laundry room that it’s operated by our cleaning lady and us. You’ll find a leaflet inside your apartment describing how you’ll get your laundry done by us. We hang them dry in your apartment except if you’re sure that your laundry can go in the dryer, so we tumble dry too.

Alternatively you may visit a private laundromat around the corner, open every day 7am to 11pm. Here is the spot on Google Maps https://goo.gl/maps/enurDxo3Qwk9ENH77

No we don’t.

All apartments are self-catered. Meaning that you’ll find a fully equipped kitchen in your suite with home size appliances to prepare your own meals.

In the apartment you’ll find complimentary filter coffee, espresso capsules, teabags, brown sugar, salt and peper!

No, but if you request it we can arrange it for a small fee. You’ll find a leaflet in the apartment with information about this service.

Yes, you can print anything in A4, black and white on our printer available at the 1st floor. There are instruction on how to use it just above the printer. If you finding it hard to cop with please give us some heads up the previous day and we’ll make sure to come and help you. Please contact us at least 24 hours earlier to arrange it!

No we don’t, but there is a couple of private parking buildings close by.

We’ll be more than happy to help you with your car rental inquiry. We collaborate with a couple of trusted rental car companies. We can arrange for the rental of a car and deliver it to your apartment door. For more information, please send us an email.

You may pay cash or credit card. We accept VISA and MasterCard

Yes, the apartments have domestic (ductless) A/C units in all their rooms.

No we don’t. All our suites are strictly NO-smoking.

You may use the shared rooftop terrace any time of the day to smoke, bus still please be aware of your fellow travelers that may use the terrace at that time.

Yes there is a lift that will take you from ground floor to your apartment’s level. It a typical Athenian lift, meaning it’s rather small compared to what you might have been used too. It can take up to 3 people with no luggage. If you move luggage with it please make sure to be clear of the shaft wall.

We love pets and we’re open to discuss about hosting yours too. Please get in touch with us before booking with us to see how it may work.

Yes we do. Apart from baby-cot we can also provide a high chair, a baby bath and baby plates. They are all for free. Please request what you’ll need before arrival.

Yes there is one mounted on the floor of your closet. There is a weblink on them with a video tutorial on how to code it and use it.

Location and accessibility

Totally! It’s probably the safest street in Athens as the Greek Archbishop lives almost next door and he has 24/7 security walking around.

Not at all. Even though the building is locate in Plaka, close to the commercial street of Adrianou, it’s “hidden” in a small unpopular pedestrian, making it very quiet. Our guests praise the tranquility of the place in their reviews. In the past 5 years of our operation we might have had only 5 complaints in total of guests hearing noise from the street during the night.

Yes, two of them

There are also a couple of smaller markets with organic food

All of our apartments are located super-central and within walking distance from all the major attractions of the city. You won’t need to take any transportation.

From April to October the main sites are open from 8am until sunset. We can provide more inform you in detail at your check in. The shops are open on Monday and Wednesday from 9am to 3pm. On Tuesday, Thursday and Friday from 9am to 2pm and from 5.30pm to 9pm. Most of the commercial shops on Ermou street open from 9am to 5pm. The big shopping malls open from 9am to 9pm on weekdays and from 9am to 8pm on Saturdays. Sundays closed.

If you’re planning to also go to the islands or you’re coming to Athens after visiting a Greek island then we’d suggest staying central. Nothing can compare to the Greek Islands seaside!

In any case, the easiest way to reach the coast line of Athens is to take the tram from Syntagma square with direction towards Voula terminal station.

Terms of stay

All of our apartments are located in very safe neighborhoods and away from any “dangerous” parts of Athens.

Most of our apartments are in quiet streets and neighborhoods. However, some of them have noisy weekends. Psyrri area is noisier than Thiseio.

If you’re staying in Thiseio apartments the closest super market is on Nileos street. If you stay in Psiri the closest super market is on Athinas street.

The opening hours are 9am to 9pm weekdays, 9am to 8pm Saturday and closed on Sunday. We can explain everything in detail at your check in.

All of our apartments are located super-central and within walking distance from all the major attractions of the city. You won’t need to take any transportation.